Privacy Policy

1. Introduction. Welcome to CoreReach Agency! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected]. When you visit our website (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. Please read this privacy policy carefully, as it will help you understand what we do with the information that we collect.

2. What Information Do We Collect? We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following: Personal Information Provided by You, including names, phone numbers, email addresses, mailing addresses, job titles, contact preferences, and other similar information; and Payment Data, meaning data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument.

3. Website Visitor Identification Technology. As part of our services, CoreReach Agency uses website visitor identification technology (including tracking pixels and data enrichment tools) that may match anonymous visitors to your Website with available identity and contact information, such as approximate name, email address, phone number, and browsing behavior. This information is provided to the business operating the Website for legitimate business and marketing purposes. If you do not wish to have your information identified in this way, you may opt out of cookies and tracking technologies as described in the "Cookies and Similar Technologies" section below, or contact us directly using the information in Section 15.

4. How Do We Use Your Information? We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. These purposes include: to facilitate account creation and the logon process; to send administrative information to you; to fulfill and manage your orders; to post testimonials; to deliver and facilitate delivery of services to the user; to respond to user inquiries and offer support to users; to send you marketing and promotional communications; to deliver targeted advertising to you; and for other business purposes.

5. Will Your Information Be Shared With Anyone? We may process or share your data that we hold based on the following legal basis: Consent, where you have given us specific consent to use your personal information for a specific purpose; Legitimate Interests, where it is reasonably necessary to achieve our legitimate business interests; Performance of a Contract, where we have entered into a contract with you and process your personal information to fulfill its terms; Legal Obligations, where we are legally required to disclose your information to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process; and Vital Interests, where we believe disclosure is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities.

SMS Communications. CoreReach Agency operates an SMS text messaging program and may send marketing and promotional messages, appointment reminders and notifications, lead follow-up messages, and account alerts to users who have provided explicit SMS consent. You may opt in to this program by checking the SMS Marketing Consent checkbox on our website forms, including at trial.corereachagency.com; this checkbox is optional, unchecked by default, and not a condition of purchasing any service. Message frequency varies depending on your interactions with us. Message and data rates may apply. SMS consent is collected separately from other forms of consent. SMS opt-in data and consent will not be shared with any third party or affiliate for their own marketing purposes. We do share phone numbers and related data with our service providers (including our CRM and SMS messaging platform) solely to deliver these messages on our behalf; those providers are not authorized to use your information for their own marketing purposes. To stop receiving messages, reply STOP to any text message. For help, reply HELP. Carriers are not liable for delayed or undelivered messages. We retain SMS consent and opt-out records for as long as necessary to comply with applicable telecommunications and consumer protection laws.

6. Cookies and Similar Technologies. We use cookies and similar tracking technologies on our Website to help customize the Website and improve your experience. A cookie is a small file placed on your device that enables various features and functionality. For example, cookies allow us to understand how you use our Website, improve your user experience, and manage your preferences. We use the following types of cookies: Essential Cookies, which are essential for enabling user movement around our Website and providing access to features such as your profile, purchases, and other secure areas of the Website, and which cannot be disabled; Analytics and Performance Cookies, which are used to collect aggregated, non-identifying information about traffic to our Website and how users use it, including the number of visitors, referring websites, pages visited, time of visit, and whether a visitor has been to the Website before, which we use to operate the Website more efficiently, gather broad demographic information, and monitor activity levels; Functionality Cookies, which remember choices you make such as language preference, country location, or other online settings, and provide personalized or enhanced features and settings; and Targeting and Advertising Cookies, which track your browsing habits and location to provide advertising in line with your interests and to understand the effectiveness of advertising campaigns. If you prefer to avoid the use of cookies on the Website, you can disable them in your browser settings, though this may affect the functionality of this and other websites. For more information on how to manage cookies, including opting out of cookies for various services, visit www.allaboutcookies.org. In locations where it is required by law, we will request your consent to use cookies when you first visit our Website; if you later wish to withdraw that consent, you can adjust your browser settings as described above.

7. How Do We Handle Your Social Logins? If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

8. How Long Do We Keep Your Information? We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

9. How Do We Keep Your Information Safe? We aim to protect your personal information through a system of organizational and technical security measures.

10. Do We Collect Information from Minors? We do not knowingly solicit data from or market to children under 18 years of age.

11. What Are Your Privacy Rights? You have certain rights regarding your personal information, subject to local data protection laws.

12. Controls for Do-Not-Track Features. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

13. Do California Residents Have Specific Privacy Rights? If you are a resident of California, you are granted specific rights regarding access to your personal information.

14. Do We Make Updates to This Policy? We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

15. How Can You Contact Us About This Policy? If you have questions or comments about this policy, you may email us at [email protected] or by post to: CoreReach Agency, 6192 Downington Rd., Deckerville, Michigan 48427.